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Crew Resource Management (CRM) Course — Online

Original price was: $149.00.Current price is: $119.00. for 6 months

Complete online Crew Resource Management ground school, built to the Transport Canada AC 700-042 (Issue 02) initial training standard. Taught on camera by an active Airbus A321 Captain and airline CRM course developer.

  • All ten core CRM elements — TEM through automation management
  • 9+ hours of on-camera instruction, plus a full TSB case-study video library — 17+ hours of course video in total
  • Downloadable reference library, quizzes, and certificate of completion
  • Self-paced, 6 months of access — start today, learn on your schedule

For CARs 702/703/704 crew members, commercial pilots, and flight training unit staff. Single-pilot (SRM) operations covered.

Description

Watch the course preview — what CRM training looks like when it’s built by someone who uses it for a living.

Crew Resource Management Ground School

CRM training that goes beyond ticking the box

Most CRM courses exist to satisfy a requirement. This one exists because CRM is the difference between a crew that catches the error and a crew that becomes the case study. Built from the ground up against Transport Canada Advisory Circular AC 700-042, Issue 02 — the standard that governs CRM training for Canadian commercial air operators — and taught by an active airline Captain who develops CRM training professionally, this course covers every required element in depth, the way it’s actually taught at the airline level.

Whether you fly for a CARs 702, 703, or 704 operator, you’re a commercial pilot building your resume before your first flying job, or you operate single-pilot and want real single-pilot resource management (SRM) training — this is the complete Canadian CRM ground school.

Every core element of AC 700-042 — covered in depth

Threat & Error Management Avoid, trap, mitigate — the framework everything else hangs on
Communications PACE model, assertion, briefings that actually work
Situational Awareness The three levels, and how SA really breaks down
Pressure & Stress Recognizing it in yourself before it flies the airplane
Fatigue The science, the risk, and the countermeasures
Workload Management Prioritizing, delegating, and staying ahead of the aircraft
Decision Making Structured aeronautical decision making under real constraints
Leadership & Team Building Leadership, followership, and modern observable behaviours
Automation & Technology Mode awareness, monitoring, and staying in the loop
Case Studies Real TSB occurrences, analyzed through TEM — including flights that went right

Plus the material most courses skip: resilience training, the surprise and startle effect, and safety and company culture — the Appendix C and D content that AC 700-042 expects and inspectors look for.

How the course works

9+ hours of on-camera instruction

Every topic taught face-to-camera by your instructor — not a narrated slideshow. Self-paced: start today, pause anytime, pick up where you left off on any device.

Real accident case studies

Canadian TSB investigation reports broken down through threat and error management — what the crew faced, where the defences failed, and what a well-managed occurrence looks like.

Downloadable reference library

Human-factors reference booklets, observable-behaviour worksheets, and course materials you download and keep — the half of the course you use for the rest of your career.

Quizzes & certificate

Knowledge checks at every topic and lesson, a final course quiz, and a certificate of completion with your name and completion date for your training records.

  • 9+ hours of on-camera instruction plus a full TSB case-study video library — more than double the depth of the typical online CRM course
  • 6 months of access from any computer, tablet, or phone
  • Canadian content throughout — CARs, TSB reports, Canadian terminology and phraseology
  • Covers single-pilot resource management (SRM) — not just multi-crew operations

Your Instructor

Learn CRM from someone who teaches it at the airline level

This course was written and taught by Daniel Gustin — an active Airbus A321 Captain flying the line today, a CRM course developer at the airline level, and a Transport Canada Class 1 flight instructor with a Master of Education. He has developed and delivered CRM training built to EASA European standards — the most demanding CRM training framework in the world — and this course brings that airline-grade material to Canadian pilots and operators. CRM isn’t theory to him; it’s how he runs a flight deck every working day, and it’s a subject he teaches professionally, not occasionally.

  • Active airline Captain — current, real-world multi-crew experience on the Airbus A321
  • CRM course developer at an airline — this is his professional specialty, not a side topic
  • Trained crews to EASA European standards — the strictest CRM training regime anywhere
  • Transport Canada Class 1 flight instructor — the highest Canadian instructor rating
  • Master of Education — built by a professional educator to teach, not just to play
  • Founder of Canadian Flight Trainers — trusted by partner flight schools across Canada

For operators and training managers

This course is built to the initial CRM training standard in AC 700-042 Issue 02, covering all ten core elements plus the Appendix C and D subject areas, with documented element-by-element coverage. Canadian CRM compliance is content-based — there is no minimum hour requirement — and this course is designed to slot into a CARs 702/703/704 operator’s approved training program as the individual knowledge component. Completion records and certificates support your training file. Need multiple seats for your crew, or a syllabus mapping table for your training program? Contact us for operator pricing.

Common questions

Who is this course for?

Crew members at CARs 702 (aerial work), 703 (air taxi), and 704 (commuter) operators who need initial CRM training; commercial pilots and CPL students who want CRM on their resume before their first flying job; flight training unit instructors and staff; and single-pilot operators — the course covers the SRM elements of AC 700-042, including workload management, decision making, resilience, and surprise/startle.

Does this satisfy Transport Canada’s CRM requirement?

The course covers the full initial training content standard in AC 700-042 Issue 02. For pilots at commercial operators, CRM training is delivered under your operator’s approved training program — this course provides the complete knowledge content and records to support it. If you’re a training manager, contact us and we’ll provide the element coverage mapping for your program documentation.

How long does the course take?

Core instruction is just over 9 hours of video, with a full case-study video library on top for those who want to go deeper. It’s self-paced — most students spread it over two to three weeks, one topic per sitting, which is how the course is designed to be learned. You have 6 months of access, so there’s no rush.

Is there an exam?

Each topic and lesson has a short quiz, with a final course quiz at the end. Pass them and your certificate of completion is issued automatically with your name and date.

What about annual recurrent CRM training?

This is the full initial course. Annual recurrent training under AC 700-042 uses a rotating subset of these elements plus a fresh case study each year — recurrent options are coming; contact us if your operation needs them now.

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